Wednesday, 15 July 2009

Managers and Work

Another post about work... It's seeming this blog is more an outlet for my work related frustration than anything else.



Today I was 30 minutes late, I couldn't be bothered to get out of bed, slept another hour, and got a Taxi. This post is not about that.



After a meeting of over an hour with a "Supervisor" from downstairs in regards to a client specific report i've made, Suzanne the person in charge of me (She's a data analyist, I'm just a pleb) couldn't follow what was going on, so fun times there.



The director interested with this report called us into the office.



During this meeting, this Supervisor had stated that visits done to customers over the phone rather than in person should count as Visits, the Director disagreed since we never actually physically visited them, I'm with him on this one, we could potentionally do whatever over the phone and claim it's a visit, and we do charge for visits.



Looking over some specific figures, on why we're doing this, and why not, the Supervisor said a few things starting with "What I think they're doing..." which I nearly laughed at. You're the supervisor, "they're" only doing what "they're" told, why arn't you telling them the right thing? Maybe you think it's the team leader who's at fault, but what the hell are you Supervising? Comments like "I'm with you, they're doing it wrong." just suggest to me you haven't got a clue what your team is up to, and you should Supervise it a bit.



Questions towards me often end up with answers like "Because you told me to" although the followup "No I didn't" often leaves me speechless.



I'm generally of the opinion that middle management is mostly a waste of space, clueless over whats going on under them, and not understanding of whats going on over them. If I even actually get to be middle management (I'm blogging at work, so probably never) I'll probably change my mind, but I'll hopefully not be saying "They're doing it wrong" and saying something like "They're not doing what I told them to" instead.

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The above post I tried to make the other day from work. I noticed it did save the info, so yay here it is!

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